f333 Terms & Conditions — Your Player Agreement

1. Acceptance of Terms

By accessing, registering on, or using the f333 platform in any capacity — including browsing, depositing, withdrawing, placing bets, or participating in promotions — you confirm that you have read these Terms & Conditions in full and that you unconditionally agree to be bound by them. If you do not agree with any part of these Terms, you must immediately cease using the f333 platform.

These Terms constitute the entire agreement between you and f333 with respect to your use of the platform, and they supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to that subject matter. These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions that may be published on the f333 platform from time to time.

2. Eligibility and Age Verification

Access to and use of the f333 platform is restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. f333 enforces a strict minimum age of 21 for all players. This requirement applies to registration, depositing, game play, and sports betting without exception.
• You are accessing the platform from a jurisdiction where online casino gaming and sports betting are not explicitly prohibited by applicable local law.
• You are not acting on behalf of any third party. All play must be conducted in your own name, on your own account, and using funds that belong to you.
• You have not previously been excluded from the f333 platform or had an account closed for violations of these Terms.
• You are not a current employee, contractor, or immediate family member of an employee or contractor of f333 or any of its affiliated game providers.

f333 reserves the right to request proof of age at any time, including but not limited to a national identity card (NID), passport, or birth certificate issued by a Bangladeshi authority. If satisfactory documentation is not provided within the period specified in the request, f333 may suspend the account and withhold any pending withdrawals until verification is complete.

Accounts that are found, at any point, to belong to persons under the age of 21 will be permanently closed. Any deposits made by an underage player will be refunded to the originating payment method. Any winnings accrued during the period of underage use will be forfeited in full.

3. Account Registration and Security

3.1 Registration

To use f333, you must create a single player account by providing accurate, complete, and current personal information as requested during the registration process. You agree to update this information promptly if it changes. Providing false, misleading, or incomplete information at registration or at any subsequent point constitutes a material breach of these Terms.

3.2 One Account Policy

Each individual may hold only one f333 account. The creation of multiple accounts by the same person — whether under identical or different names, email addresses, phone numbers, payment methods, IP addresses, or devices — is strictly prohibited. Where duplicate accounts are identified, f333 reserves the right to close all but the oldest account, void all bonuses, and withhold any winnings derived from duplicate account use.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your f333 login credentials. You must not share your username or password with any third party. f333 recommends enabling any available two-factor authentication feature on your account. Any activity carried out under your account credentials will be treated as having been authorised by you, unless you have notified f333 of a suspected security breach in advance of that activity occurring.

If you suspect that your account has been accessed without your authorisation, you must contact f333 support immediately at [email protected]. f333 will not be liable for losses resulting from unauthorised account access where the player has failed to take reasonable precautions to protect their credentials.

3.4 Know Your Customer (KYC) Verification

f333 is committed to maintaining a safe and compliant platform. As part of this commitment, all players are required to complete a KYC verification process before any withdrawal is processed. KYC documentation may include a government-issued photo ID, proof of address, and confirmation of the payment method used. f333 reserves the right to request additional documentation at any time and to suspend withdrawals pending successful verification.

4. Deposits, Withdrawals, and Payment Methods

4.1 Accepted Payment Methods

f333 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following local payment methods: bKash, Nagad, Rocket, and Upay. f333 does not charge any transaction fee on deposits or withdrawals. Any fees levied by the payment service provider itself are the responsibility of the player.

4.2 Deposit Limits and Processing Times

The minimum deposit on f333 is ৳500. Deposits via bKash, Nagad, Rocket, and Upay are typically credited to the player's f333 account within minutes of the transaction being confirmed by the payment provider. Maximum deposit limits may apply and are published within the platform's payment section.

4.3 Withdrawal Conditions

Withdrawals are subject to the following conditions:

• The player's KYC verification must be complete before any withdrawal is processed.
• The withdrawal amount must not exceed the player's available real-money balance. Bonus funds that have not met applicable wagering requirements are not withdrawable.
• Withdrawals will be sent to the same payment method used for the player's most recent qualifying deposit, unless otherwise arranged with f333 support.
• The minimum withdrawal amount is ৳500. Withdrawals up to ৳50,000 are typically processed within 5 to 15 minutes during standard operating hours.
• f333 reserves the right to carry out additional security checks before processing any withdrawal, which may extend processing times. Players will be notified if such checks are required.

4.4 Chargebacks

Initiating a chargeback or payment dispute through your bank or mobile financial service provider in respect of a deposit made to f333 is considered a serious breach of these Terms. Upon receiving a chargeback notification, f333 will immediately suspend the relevant account pending investigation. Where the chargeback is found to be without legitimate basis, f333 reserves the right to pursue recovery of the disputed amount through all available legal channels.

5. Bonuses and Promotional Offers

f333 offers a variety of bonuses and promotions to registered players. All bonuses are subject to the following general conditions, as well as any specific terms published alongside each individual offer:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms.
• Eligible Games: Not all games contribute equally to wagering requirements. Live casino games, slots, and sports betting markets may carry different contribution percentages. Specific eligible games are listed within each promotion.
• Time Limits: All bonuses are subject to an expiry period. Bonus funds and associated wagering requirements that are not completed within the stated period will be removed from the account without compensation.
• Minimum Odds: Where a bonus applies to sports betting, minimum odds restrictions apply. Bets placed at odds below the stated minimum will not contribute to wagering requirements.
• One Bonus at a Time: Players may not hold multiple active deposit bonuses simultaneously unless explicitly stated otherwise in the promotion terms.
• Abuse Prevention: f333 reserves the right to void bonuses and associated winnings where it determines, at its reasonable discretion, that a player is exploiting promotional offers through systematic low-risk strategies, collusion, or other forms of bonus abuse.

6. Game Rules and Betting

6.1 Casino Games

All casino games available on f333 — including live dealer tables (baccarat, roulette, blackjack, Dragon Tiger, Andar Bahar), slot machines, crash games, and fishing games — are operated under the rules of the respective game provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). In the event of any discrepancy between f333's platform display and the game provider's rules engine, the game provider's records shall prevail.

6.2 Sports Betting

f333's sportsbook offers pre-match and in-play betting markets on cricket (BPL, IPL, T20 World Cup, ICC events), football, kabaddi, and other sports. Bets are settled based on the official result as declared by the relevant sport's governing body. f333 reserves the right to void bets where an event is abandoned, where markets were opened in error, or where there is evidence of match manipulation.

6.3 Bet Acceptance and Errors

f333 reserves the right to decline or limit any bet at its discretion. Where a bet is accepted at incorrect odds due to a technical error or human error, f333 reserves the right to void the bet and refund the stake. Players are not entitled to retain winnings derived from clearly erroneous odds.

6.4 Disconnection Policy

In the event of a disconnection during a live casino game or crash game, f333 will apply the game provider's standard disconnection resolution policy to determine the outcome of any in-progress round. f333 is not liable for losses caused by unstable internet connections on the player's side.

7. Prohibited Activities and Fair Use

The following activities are strictly prohibited on the f333 platform and may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities:

• Using automated scripts, bots, AI-assisted tools, or any software designed to interact with the platform in a non-human manner.
• Exploiting software bugs, glitches, or errors in the platform or any game to gain an unfair financial advantage. Any winnings derived from known bugs must be reported immediately and will be voided.
• Colluding with other players, including but not limited to sharing card information in live games, coordinating bets across multiple accounts, or engaging in chip-dumping at poker tables.
• Using the f333 platform to launder money or to process funds that are derived from illegal activity. f333 complies with anti-money laundering (AML) best practices and will report suspicious transactions to the appropriate authorities.
• Misrepresenting your identity, providing forged or altered KYC documents, or impersonating another person.
• Making deposits using payment methods that do not belong to you, or using stolen payment credentials.
• Threatening, harassing, or abusing f333 staff or other players through any communication channel.

8. Responsible Gaming

f333 is committed to promoting responsible gaming across its entire player base in Bangladesh. We believe that gambling should be a form of entertainment, not a financial strategy or a coping mechanism. Every registered f333 player has access to the following responsible gaming tools:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account at any time from the account settings panel.
• Session Time Reminders: Configure automatic alerts that notify you when you have been playing for a specified duration.
• Loss Limits: Define the maximum amount you are willing to lose in a given period. Once reached, further play is restricted until the limit period resets.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the f333 platform at any time. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you believe your gambling habits are causing harm to yourself or others, please visit our Responsible Gaming page or contact our support team at [email protected]. This platform is strictly for adults aged 21 and above.

9. Intellectual Property

All content on the f333 platform — including but not limited to the brand name, logo, website design, graphics, game interfaces, promotional materials, text, and software — is the intellectual property of f333 or its licensed providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any f333 content without prior written permission from f333.

Game content, including titles, artwork, and software, is the intellectual property of the respective game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and is used by f333 under licence. Any unauthorised reproduction or distribution of game content constitutes infringement of the relevant studio's intellectual property rights.

10. Privacy and Data Protection

f333 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of this agreement and should be read alongside these Terms. By registering on f333, you consent to the collection and use of your personal data as described in the Privacy Policy.

f333 uses industry-standard 256-bit SSL encryption to protect the transmission of personal and financial data between your device and the f333 servers. However, no method of electronic transmission or storage is completely secure, and f333 cannot guarantee absolute security. Players are responsible for ensuring the security of the device and network connection they use to access f333.

11. Limitation of Liability

To the fullest extent permitted by applicable law, f333 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the f333 platform, including but not limited to:

• Loss of funds resulting from gambling losses during normal platform use.
• Platform downtime, technical errors, or interruptions to service beyond f333's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain adequate security practices.
• Losses arising from disconnection during live games where the disconnection is attributable to the player's internet service.
• Any reliance on information, odds, or statistics published on the platform that subsequently proves to be inaccurate.

f333's total liability to any individual player for any claim arising from use of the platform shall not exceed the net deposit amount made by that player in the 30 days immediately preceding the event giving rise to the claim.

12. Amendments and Termination

12.1 Amendments

f333 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, f333 will notify registered players via email or a prominent platform notification at least 7 days before the amended Terms take effect. Continued use of the f333 platform after the effective date of any amendment constitutes acceptance of the revised Terms.

12.2 Account Termination by Player

You may close your f333 account at any time by contacting our support team at [email protected]. Any real-money balance remaining in your account at the time of closure will be refunded to your registered payment method, subject to completion of any outstanding KYC requirements and provided no funds are subject to pending wagering requirements or ongoing investigations.

12.3 Account Termination by f333

f333 reserves the right to suspend or permanently close any player account at its reasonable discretion, including but not limited to cases of Terms violation, suspected fraud, AML concerns, or failure to complete KYC verification within the requested timeframe. Where an account is closed for Terms violations, any balance may be forfeited in accordance with the specific breach involved.

13. Contact and Complaints

If you have a question about these Terms & Conditions, or if you wish to raise a complaint regarding any aspect of the f333 platform, please contact our support team using the details below. f333 aims to respond to all formal complaints within 3 business days (Bangladesh Standard Time, UTC+6).

• Email: [email protected]
• WhatsApp: +880 1700 000 333
• Support Hours: 24/7 (BST, UTC+6)

f333 is committed to resolving all legitimate player complaints fairly, promptly, and transparently. Where a complaint cannot be resolved to the player's satisfaction through direct support channels, the player may escalate the matter in writing to [email protected] marked for the attention of the Compliance Team.